DUCTED GAS HEATING COMMON ISSUES AND PROBLEMS
BEFORE YOU CALL FOR SERVICE OR ASSISTANCE
Service calls can often be avoided! If you feel your ducted heater is not operating properly, please check these possible causes first:
Troubleshooting common Ducted heating problems / faults:
- Switch power ON/OFF to reset heater, ensure the circuit breaker has not been tripped
- Check the gas supply and pilot light is turned ON
- Check the batteries in a Thermostat and Ensure Manual mode is Enabled
- Check that minimum of 7 outlets are fully open
- Make sure the filter in the return air is clean
CENTRAL DUCTED HEATING COMMON ISSUES AND PROBLEMS
- My ducted heating won’t turn on / not turning on
- Heater blowing cold air / no warm air
- The Heater has a blank screen on a wall controller / keypad
- An error message is appearing on a wall controller / thermostat
- Ducted heater tripping the power / safety switch / Fuse
- There is no air coming out of some vents
- My heater creating a burning smell / smoke coming out of vents
- Ducted heating is very noisy / making a strange noise
- The fan is running continuously on Ducted heating
All the above problems are a clear indication that your Ducted Gas Heating system in need of service or repairs.
At REPAIR Heating & Cooling Our licenced and experienced Technicians will be able to determine what caused the problem and will help you to get it repaired as soon as possible.
WHAT IS NORMAL OPERATION OF DUCTED HEATER?
- Ensure the gas isolation valve at the heater is turned on.
- Turn the Thermostat to the ON position.
- Set the Thermostat to above the room temperature.
- The heater is now in automatic mode. After a short period of time, the room fan will commence blowing warm air through the vents.
- Set the room thermostat to the desired temperature. When the Set room temperature is reached the burners will turn off. The room fan will continue to run (about 2 minutes ) to extract all the heat from the heat exchanger.
If you’ve noticed that it takes Heater too long to Startup, or it’s blowing cold air only - might be there is a problem and it’s a good idea to get it checked by a Licenced Technician.
At REPAIR Heating & Cooling, we aim to achieve the most positive result in helping our customers, that is why we stock common spare parts for all major Brands BRIVIS, BONAIRE, VULCAN, BRAEMAR and we can complete service & repairs on the same day.
OUR WARRANTY ON GAS DUCTED HEATING SYSTEM REPAIRS
To provide the best possible result on Ducted heating Repairs we use only Genuine components, all Spare parts are covered by the manufacturer's 12 Months Warranty and Our Labour carries a 12 Months Warranty as well.
WE SERVICE AND REPAIR ALL MAJOR HEATING & COOLING BRANDS
Why our Customers choose us
FREQUENTLY ASKED QUESTIONS - FAQ :
Q. How often should the heater be serviced?
A. All manufacturers recommend the heater is serviced every 2-3 years to ensure it operates at peak efficiency
Q. Why burning smell coming from the heater?
A. There could be several reasons. If you're using your heater for the first time in a while it could be just dust that has accumulated over the months and now burning off by the furnace. This smell should disappear quickly, but If the smell does not go away in a short time, It’s an indication that the unit requires the attention of a Licensed Technician.
Q. How much does it cost to run my heater?
A. The cost of running a heater varies depending on the design of your house, i.e. window coverings, insulation, floor coverings, ceiling height, outlet/return air location, running time.
Q. There is no air coming out of some of the vents.
A. Most likely that this is a ductwork related issue, especially if you have zoning. Check ducts for any blockage or damage.
Q. How can I reduce the running cost of my heater?
A. Cost can be reduced in the following ways: Turn the heater off when heating is not required. Install insulation in the ceiling and walls. Seal gaps around doorways and windows. Make sure the return air and optional filter are clean. Reduce the “set” temperature.
Q. Can a filter be fitted to my return air?
A. Yes, but - ensure the existing grille is compatible with airflow requirements. In most cases, a larger grille must be installed to compensate for airflow restriction
HOW MUCH IT COSTS TO REPAIR A DUCTED HEATING IN MELBOURNE ?
We do not charge a "CALL OUT" fee.
We are committed to providing a quick and efficient solution for every customer at every job.
If the issue is minor and it can be fixed within 1h without spare parts - our visit will cost you only $220 incl GST.
*** FREE Carbon monoxide (CO) check and Gas leak test with any Service / Repair booking.
*** Cost of parts and extra labour - not included in the basic price. Offer available in Western and Northern suburbs of Melbourne only.
What Our Customers Are Saying
I am so happy with the way I got the service , very professional and Sergey helped me through the process from start. I would surely recommend to use the gas service.Abdul Sathar
Amazing service, extremely friendly & always on time. If you have any issues, Serge is the man you need😀 Highly recommend👍🏼Selin
Have my evaporative cooling system cleaned and checked, very competitive price and good service. Sergey is a very honest guy that will provide options for the repair.Natalie Nat
Sergey was punctual, very informative and great product knowledge which he was willing to share with me as a valued customer. He was most upfront with the final cost of his service fees. He gave excellent advice and other possible alternatives or remedies. I learnt a great deal from Sergey about heating and cooling systems, he was very helpful and really thorough during his inspection. I felt he didn't rush nor took his time while he inspected the entire house. I'm more than happy to recommend his professional and friendly service.
Naomi McIntosh from DerrimutRomiley McIntosh
Great service. Very satisfied with outcome. Highly recommend. Thanks SergeySuzanne Roe
I hadn’t realized that a duct had come away from the heater vent.Sergey located the issue right away, serviced the heater and got us back on track. This was all done with a friendly and knowledgeable attitude. 100% satisfied with the service provided and would recommend Sergey’s services to anyone interested.Morris Pudney
Excellent customer service, price and quality work. Serge was very thorough and quick to fix the problem.Goz Gozling
I was very happy and satisfied with the professionalism from this company from start to finish.
After having a terrible experience with another company, Serge took the time to explain the heating problem and what needed to be done and was very efficient.
I would use this company again and I also recommend them.. 👌Marryanne B
After a 42 degree day in the Christmas period, I realised my air con was not working. Serge was able to come out a week later and had it fixed a few hours later despite needing multiple parts. Great service as was the quality of his work. Highly recommendedsarah alchin
Sergey is very professional and reliable. I highly recommend his service.Alex Ch