DUCTED GAS HEATING COMMON ISSUES AND PROBLEMS
BEFORE YOU CALL FOR SERVICE OR ASSISTANCE
Service calls can often be avoided! If you feel your ducted heater is not operating properly, please check these possible causes first:
Troubleshooting common Ducted heating problems / faults:
- Switch power ON/OFF to reset heater, ensure the circuit breaker has not been tripped
- Check the gas supply and pilot light is turned ON
- Check the batteries in a Thermostat and Ensure Manual mode is Enabled
- Check that minimum of 7 outlets are fully open
- Make sure the filter in the return air is clean
CENTRAL DUCTED HEATING COMMON ISSUES AND PROBLEMS
- My ducted heating won’t turn on / not turning on
- Heater blowing cold air / no warm air
- The Heater has a blank screen on a wall controller / keypad
- An error message is appearing on a wall controller / thermostat
- Ducted heater tripping the power / safety switch / Fuse
- There is no air coming out of some vents
- My heater creating a burning smell / smoke coming out of vents
- Ducted heating is very noisy / making a strange noise
- The fan is running continuously on Ducted heating
All the above problems are a clear indication that your Ducted Gas Heating system in need of service or repairs.
At REPAIR Heating & Cooling Our licenced and experienced Technicians will be able to determine what caused the problem and will help you to get it repaired as soon as possible.
WHAT IS NORMAL OPERATION OF DUCTED HEATER?
- Ensure the gas isolation valve at the heater is turned on.
- Turn the Thermostat to the ON position.
- Set the Thermostat to above the room temperature.
- The heater is now in automatic mode. After a short period of time, the room fan will commence blowing warm air through the vents.
- Set the room thermostat to the desired temperature. When the Set room temperature is reached the burners will turn off. The room fan will continue to run (about 2 minutes ) to extract all the heat from the heat exchanger.
If you’ve noticed that it takes Heater too long to Startup, or it’s blowing cold air only - might be there is a problem and it’s a good idea to get it checked by a Licenced Technician.
At REPAIR Heating & Cooling, we aim to achieve the most positive result in helping our customers, that is why we stock common spare parts for all major Brands BRIVIS, BONAIRE, VULCAN, BRAEMAR and we can complete service & repairs on the same day.
OUR WARRANTY ON GAS DUCTED HEATING SYSTEM REPAIRS
To provide the best possible result on Ducted heating Repairs we use only Genuine components, all Spare parts are covered by the manufacturer's 12 Months Warranty and Our Labour carries a 12 Months Warranty as well.
WE SERVICE AND REPAIR ALL MAJOR HEATING & COOLING BRANDS
Why our Customers choose us
FREQUENTLY ASKED QUESTIONS - FAQ :
Q. How often should the heater be serviced?
A. All manufacturers recommend the heater is serviced every 2-3 years to ensure it operates at peak efficiency
Q. Why burning smell coming from the heater?
A. There could be several reasons. If you're using your heater for the first time in a while it could be just dust that has accumulated over the months and now burning off by the furnace. This smell should disappear quickly, but If the smell does not go away in a short time, It’s an indication that the unit requires the attention of a Licensed Technician.
Q. How much does it cost to run my heater?
A. The cost of running a heater varies depending on the design of your house, i.e. window coverings, insulation, floor coverings, ceiling height, outlet/return air location, running time.
Q. There is no air coming out of some of the vents.
A. Most likely that this is a ductwork related issue, especially if you have zoning. Check ducts for any blockage or damage.
Q. How can I reduce the running cost of my heater?
A. Cost can be reduced in the following ways: Turn the heater off when heating is not required. Install insulation in the ceiling and walls. Seal gaps around doorways and windows. Make sure the return air and optional filter are clean. Reduce the “set” temperature.
Q. Can a filter be fitted to my return air?
A. Yes, but - ensure the existing grille is compatible with airflow requirements. In most cases, a larger grille must be installed to compensate for airflow restriction
HOW MUCH IT COSTS TO REPAIR A DUCTED HEATING IN MELBOURNE ?
We do not charge a "CALL OUT" fee.
We are committed to providing a quick and efficient solution for every customer at every job.
If the issue is minor and it can be fixed within 1h without spare parts - our visit will cost you only $220 incl GST.
*** FREE Carbon monoxide (CO) check and Gas leak test with any Service / Repair booking.
*** Cost of parts and extra labour - not included in the basic price. Offer available in Western and Northern suburbs of Melbourne only.
What Our Customers Are Saying
Have my evaporative cooling system cleaned and checked, very competitive price and good service. Sergey is a very honest guy that will provide options for the repair.Natalie Nat
Very Knowledgeable and easy to talk too! His work is tidy and very thorough. Couldn’t be happier!Braydan Peacock
Sergey came on time and serviced our brivis heater. He found hair line cracks in the heat exchanger and took photos for us. He advised us to get it replace bc of the risk of carbon dioxide escaping into the house. We then called up brivis and they came replaced it under warranty. Found Sergey to be very polite and professional. Definitely would recommend him for your ducted heater service.Uy-Vu Nguyen
Sergey was extremely professional and provided service of top quality. He was very thorough and particular with his workmanship, so quality he provided was no question TOP. From quoting to installation of our heater system Sergey has delivered exceptional service quality and we highly recommend him. For any service requirements, installations or repairs call Sergey (AirWaterGas Plumbing) he will have it sorted for you.Peter J
Very prompt service and professional
Parts cost is reasonable
Hourly rate is a little mid range which can be
appreciated for the responsivenessEnad Zraid
Its good to deal with professional local tradesmen that are honest and hard working. Highly recommend REPAIR Heating and Cooling.Ezio Picciani
Very straight forward in service. Reasonable price. Give me good advice. Highly recommended.Thelma Concepcion
Amazing service, extremely friendly & always on time. If you have any issues, Serge is the man you need😀 Highly recommend👍🏼Selin
Excellent customer service, price and quality work. Serge was very thorough and quick to fix the problem.Goz Gozling
Timely, professional and all work done above my expectations. Definitely would recommend for anyone.George Kalajdzic