Evaporative cooling common issues and problems

… Service calls can often be avoided! If you feel your cooler is not operating properly, please check these possible causes first:

Troubleshooting common Evaporative cooling issues / faults:

• Check power is ON, and the circuit breaker has not been tripped.
• Check the water supply to the unit is turned ON.
• Check time delay, usually can take up to 10 minutes to start. Cooler filling up the tank with water, or a pre-wetting the filter pads
• Check the pump has been selected on the wall control.
• Check that the fan operates, and the air is coming out from the vents.
• Check sufficient door and/or windows have been opened.
• If weather is excessively humid, the cooler may not perform at its optimal cooling level - turn the pump OFF. Check the vents are directing airflow across the ceiling and not towards the floor.

Startup

When the cooling is first turned ON, there will generally be a delay before the cool air is delivered from the duct outlets. The delay will vary depending on the cooler's brand/model, but this doesn’t mean the cooler is not operating. Most coolers have pre-programmed delay times to fill up the Cooler’s tank with water and/or Pre-wet the filter pads. The entire process can take up to 10 minutes before cool air is expected from the duct outlets.

Shut down

Many modern cooling units are fitted with a sump dump valve, there is also a delay in emptying the water from the Cooler’s tank for a period after the unit has turned OFF at the end of use. Some models have an additional pre-programmed tank wash cycle. This washes the tank with clean water at the end of use.

If you’ve noticed that it takes the Cooler too long to Startup, or it’s continuously leaking water outside of the operating cycle - it might be there is a problem, and it’s a good idea to get it checked by a Licenced Technician.

If your cooling system breaks down, we will do our best to come and help!

Our company is based in Keilor, VIC, 3036, covering all of Melbourne's Western and Northern suburbs.

Our standard service call rate includes a Service Technician visit to your property and gives you up to 1 hour of labour. 

If any repairs require parts or additional labour, when the issue is major - it will be explained at the assessment time. A quote will be given before any further work is commenced.

We charge a $250 incl GST standard service fee for Single storey and Double storey - $290 incl GST.

Also, we always offer a free quote or professional advice over the phone.